eSimply FAQs

Do I have to sign a contract to use eSimply Online?
eSimply is a pay-per-broadcast service that does not require a contract. You will need to accept an end user license agreement. Otherwise, no monetary contract is required.

How must does it cost to establish an account?
Establishing an account is free. All you need to do is register for an account and you’re ready to go. It’s that simple. No set-up fee is required.

How often do I receive a bill?
Never. With eSimply, you pay on a per-broadcast basis. We will send a Paid-in-full invoice upon request.

Can I get an estimate of how much my broadcast will cost?
Yes. eSimply provides you a pre-cost launch analysis.

Is it possibly to send a proof to more than one person?
Yes, up to 10 people.

Am I required to use the opt-out link feature on email that I send via eSimply?
Yes. This shows that you are a reputable email marketer.
It also keeps you in compliance with the CAN-SPAM Act.

How long does it usually take for me to receive clearance to send an email?

Submitted time Est. Duration
Monday-Friday 9 a.m.-5 p.m. (CST) Less than 5 minutes
Weekends 8 a.m.-9 p.m. or holidays Up to 60 minutes
Late Night (all week) By 9 a.m.

Why must eSimply clear my email broadcast before it’s sent?
This is to differentiate legitimate email marketers from spammers as well as for security concerns. Protecting our clients is of utmost importance. Once your job is submitted for distribution, an eSimply administrator will review a proof of its content before launching the broadcast. Please note: eSimply.com reserves the right to refuse service to anyone attempting to promote questionable products or behavior that is considered spam or otherwise. If you’re complying with the law in sending legitimate email (translation: not spamming), you’re good to go. If you job is flagged for any technical reason(s), you will be notified and provided suggestions on how to remedy the issue. Our objective is to assist our clients in every way possible.

But, if you’re sending unsolicited email (translation: spamming), we will refuse your business. Bottom line, if you’re a spammer, go elsewhere!

What types of files can be sent using eSimply?
You can upload any of the following:

  • .HTM or .HTML file
  • .ZIP file that consists of an HTML file and referencing elements
  • .PDF (with hot spots/image maps overlaid)
  • .DOC/.DOCX (with hot spots/image maps overlaid)
  • .JPG (with hot spots/image maps overlaid)
  • .TXT Basic text file if you are sending a simple message

What if content has not yet been built for my email?
You can design your content online using either of the following:

  • Advanced Drag & Drop Email Builder
  • Traditional WYSIWYG Editor
Sending a plain-text alternative with your HTML email is recommended in case in the HTML version renders poorly or not at all. This is known as Multi-part MIME (Multipurpose Internet Mail Extensions) format.

I’ve uploaded a web page to send to my client list, however, the page is missing or various sections does not render as it appears on my browser. What could be the cause of this issue?
This may indicate a problem with the eSimply site. Please contact technical support at 1-800-753-9994 and be prepared to email your page or URL to us@multiplepath.com.

What are some sites that can assist me with basic questions about HTML, CSS and other related topics?

We recommend any one of these:
W3C – World Wide Web Consortium
w3schools.com
Writing HTML – Maricopa Community Colleges

Does eSimply and/or its parent company, MultiplePath Communications, share my personal information as well as the personal information of the recipients on my address lists with third-party vendors?
Absolutely not! MultiplePath Communications has been in business for more than 15 years by providing our customers with the highest standards in the industry. We do not sell or share your personal or business information with anyone, no exceptions.